Current Opportunities

Imagine a world where every child received the care and support they needed to cope with adversities, trauma, and toxic stress. For over 100 years, Big Brothers Big Sisters of Toronto (BBBST) has been helping at-risk children and youth to overcome their adversities and develop the confidence they need to reach their full potential.

Are you ready to add purpose to your profession and make a difference by working with a renowned nonprofit? We are currently hiring for the following roles:

Community Engagement Specialist ‐ Rexdale

Report to: Big Brothers Big Sisters of Toronto Stewardship Group

This position works out of two locations: Primarily out of a Rexdale location and also out of our main office at Yonge and Eglinton.

Main Objective:

  1. The Community Engagement Specialist is a dynamic self‐motivated individual that will recruit volunteers to reduce the significant number of children waiting to be matched with a mentor. This role will also build partnerships with organizations that will refer children to our programs.
  2. Minimum Deliverables each year: Recruit a minimum of 100 new adult volunteers each year resulting in accepting 70 each year from that group. Generate at least 50 referrals of families and children/youth from the community in Rexdale.

Position Responsibilities

  • Build and maintain solid, trusting relationships cross‐functionally within BBBST.
  • Be a visible and dynamic ambassador for BBBST in the communities that we have prioritized in Toronto. At this time those communities are Scarborough and Rexdale. This position will focus on Rexdale.
  • Develop and steward relevant community relationships for recruitment and referrals.
  • Engage in a variety of networking activities in the prioritized communities to promote a volunteer recruitment campaign.
  • Develop and implement action plans with strategies to increase awareness of our need for volunteers and opportunities for children/youth
  • Assist in the development of recruitment campaign messaging to produce and distribute print and digital assets.
  • Facilitate information sessions for prospective volunteers and work with the BBBST team to facilitate other pre‐match training and onboarding activities.
  • Organize, coordinate, and participate in volunteer recruitment fairs and promotion opportunities. This includes opportunities at post‐secondary institutions and with other community partners
  • Coordinate space rentals for info sessions
  • Build relationships with referral Partners to encourage referrals of volunteers and children
  • Collaborate with the existing enrollment team to conduct intake and assessment interviews as required.
  • Abide by Big Brothers and Big Sisters of Canada National Standards as required.
  • Attend agency events, and be an ambassador for BBBST as requested
  • Maintain strict confidentiality and adhere to the privacy statement as set out in the Policies and Procedures at Big Brothers Big Sisters of Toronto

Job Qualifications

  • A post‐secondary diploma or degree in a related field (education, social or human services, child and youth work, family studies, etc.). BSW preferred.
  • Minimum 3 years experience working with children, youth and/or families.
  • Preference for candidates that live or have lived/worked in Rexdale and have an established network in the community
  • Excellent interpersonal and conflict resolution skills
  • Knowledge of community development/connections is an asset
  • Experience working in a culturally diverse setting
  • Strong organizational skills
  • Demonstrated proficiency with Microsoft Office, including Word, Outlook, Excel and PowerPoint
  • Ability to work flexible hours including weeknights and some weekends as required
  • This position requires in‐office work as well as occasional travel within the community being served.
  • Successful Police Clearance and Vulnerable Sector Screening

 

Note: Although we have a flexible work policy this position will be required to establish a presence in communities by building partnerships in person. Travel across the city will be required. Having a car will be beneficial. Minimal remote working.

Salary: $50,000 to $65,000/year

To apply follow this link: https://bbbstoronto.bamboohr.com/jobs/view.php?id=25

Mentoring Program Specialist

Position: Match Support Coordinator
Reports to: BBBST Stewardship Group

Main Objective: This position is responsible for providing match support in our Big Brothers Big Sisters Program to ensure child safety, positive impacts for children and youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers.

Position Responsibilities

  • Introduce new matches in a timely fashion, ensuring all parties understand commitment, roles, and agency policies
  • Maintain a caseload of approximately 85 matches
  • Abide by Big Brothers and Big Sisters of Canada National Standards as required, including following match support monitoring guidelines according to BBBSC National Standards as outlined for community-based programs
  • Through scheduled in‐person, telephone and electronic contact, ascertain that the elements of child safety, match relationship development, positive youth
    development and volunteer satisfaction are fulfilled and that potential problems and barriers are identified and addressed as early as possible
  • Ensure a positive and successful experience for all parties by assessing the needs of the match
  • Ensure high‐level proficiency in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function
  • Develop strategic interventions to identify and strengthen match relationships that require extra support to continue to grow
  • Promote match activities to support ongoing volunteer involvement through individualized recognition, annual Big‐Little events, and fundraising events
  • Facilitate pre‐match training for volunteers, parent/guardians and clients
  • Facilitate BIGS 101 (Information Sessions) as required
  • Attend agency events, and be an ambassador for Big Brothers Big Sisters of Toronto as requested.
  • Identify and promote re‐engagement of volunteers
  • Provide timely and comprehensive written documentation of all contact in the match management CRM database
  • Maintain strict confidentiality and adhere to the privacy statement as set out in the Policies and Procedures at Big Brothers and Big Sisters of Toronto
  • Conduct intake and assessment interviews as required

Job Qualifications

  • A post‐secondary diploma or degree in a related field (education, social or human services, child and youth work, family studies, etc.)
  • Three to five years experience working with children, youth and/or families
  • Interview and previous case management experience required
  • Excellent interpersonal and conflict resolution skills
  • Knowledge of community development/connections is an asset
  • Experience working in a culturally diverse setting
  • Proven experience in team development, and achieving high-performance levels
  • Strong organizational skills and a capacity to multi-task and to motivate others
  • Demonstrated proficiency with Microsoft Office, including Word, Outlook, Excel and PowerPoint
  • Ability to work flexible hours including weeknights and some weekends as required
  • This position requires in‐office work as well as occasional travel to Toronto communities and neighborhoods to accommodate special circumstances faced by certain families
  • First Aid and CPR training are an asset
  • Successful Police Clearance and Vulnerable Sector Screening

 

Salary: $50,000 to $55,000 per year

To apply follow this link: https://bbbstoronto.bamboohr.com/jobs/view.php?id=24

Manager, Community Based (One to One program)

Vision: BBBST builds thriving communities by empowering lives through mentorship.

Mission: We commit to improving the lives of Toronto youth by delivering the highest quality of volunteer-based mentoring programs.

This position is an intricate part of the greater Service Delivery team working closely with 4 other Program Managers to optimize agency effectiveness, innovation and program delivery. This position must also maintain a caseload, provide match support, ensure child safety and abide by Big Brothers Big Sisters of Canada’s (BBBSC) National Standards.

As mentioned above, Program Managers across the agency have caseload responsibilities however, these caseloads will be adjusted in accordance with the number of staff they direct and programs they oversee/ All Program Managers will fulfill the following roles and responsibilities:

  • Participate in Team Meetings with the Director of Service Delivery
  • Conduct Monthly Team Meetings
  • Conduct Quality Control calls to clients, volunteers or stakeholders receiving service from their supported Team. This includes the School Liaison Feedback Survey
  • Leads CB 1:1 staff’s Quarterly Supervisions and Annual Performance Review
  • Participate in the all agency file peer audit twice a year
  • Support team members complete the program yearly report
  • Support team members in developing their program budgets annually
  • Provide “best practice” guidance and support to staff in accordance to BBBST and National Standards.
  • Assist with the Interviewing and Short Listing of new Staff
  • Train and onboard new site based staff
  • Work with the Fundraising team to support corporate engagement initiatives that align with SB1:1 programming and other programs.
  • Lead current or future grants that support CB1:1 programming (i.e., Cohorts; Big Steps for Success).
  • Grow number of children served in the CB 1:1 program as outlined in the Strategic Plan
  • Be available to support their Team on a Daily basis, scheduling more time in the office or occasionally accompanying Team to program/meetings
  • Report on staff’s performance to SD Director.
  • Oversee the administration of all Scholarship opportunities while supporting staff, Parent/Guardians and Littles complete application process

 

Position Responsibilities

  1. Represent and advocate for community-based 1:1 programs, collaborating with other Program Managers and the Director of Service Delivery.
  2. Mentor and support the community-based 1:1 staff towards best practices and provide the highest quality of mentoring service delivered in GTA schools. Mentor and support a community-based placement student, coordinating their learning opportunities across CB programs.
  3. Manage a caseload of at least 40 children served in a Community-based 1:1 program.
  4. Meet all agency and BBBSC National CRM expectations; unify the use of CRM throughout the site-based teams.
  5. Prepare detailed written case notes in CRM for all monitoring task and assessments (when applicable); insure all electronic and physical files are upheld to National Standards.
  6. Collaborate with other Program Managers sharing knowledge and practices
  7. Work closely with the Manager of Enrollment to streamline the unique cohort of volunteers into the matching process as safely and efficiently as possible.
  8. Collaborate with referral partners to streamline and support the application process for child and youth in need.
  9. Ensure high-level proficiency in applying child safety standards, Strong from the Start training, risk management knowledge and match support procedures, which include the application of the Developmental Relationships and Developmental Asset framework to practice.
  10. Follow match support guidelines according to Big Brothers Big Sisters of Canada (“BBBSC) National Standards and BBBST Policies and Procedures as outlined for Community Based Programs.
  11. Through scheduled in-person, telephone and electronic contact, ascertain that the elements of safety, match relationship development, positive child/youth development and volunteer satisfaction are fulfilled and in accordance with BBBSC National Standards and BBBST policies and procedures.
  12. Host BIGS 101, Big Fundamental and Little Fundamental trainings as required
  13. Evaluate program continuously with the support of Service Delivery Director
  14. When required, attend agency events, including but not limited to the Winter Party, Celebration of Friendship Picnic, Big Night Out, and others as requested
  15. Maintain strict confidentiality and adhere to the privacy statement as set out in the Policies and Procedures at Big Brothers and Big Sisters of Toronto.
  16. Other duties as assigned by the Director of Service Delivery and/or a member of the Stewardship group

Job Qualifications 

  • Experience working with people of diverse socioeconomic/cultural backgrounds
  • Undergraduate degree in social services or relevant community college certification combined with at least 5 years experience working in social service particularly in the area of youth programming and development
  • Proven experience in team development and collaboration
  • Excellent interpersonal and conflict resolution skills
  • Assessment, enrollment and interview experience required
  • Strong organizational skills and a capacity to provide guidance and to motivate others
  • Ability to work flexible hours to meet demands of clients and staff being supported
  • First Aid and CPR training is an asset
  • Successful police clearance
  • Travel is required and the incumbent will use public transportation or his/her own vehicle to access various destinations across Toronto

 

Apply by: October 7, 2022

Annual Salary:  $55,000 to $60,000

To apply, follow this link: https://bbbstoronto.bamboohr.com/jobs/view.php?id=26

Marketing and Communications Specialist

At BBBST, our vision is to build thriving communities by empowering lives through mentorship.

Reports to:  Big Brothers Big Sisters of Toronto Stewardship Group

Responsibilities: 

Working with the marketing and communications team and contracted Social Media Freelancer, reporting to the Senior Manager, Community Impact and Strategic Partnerships, you will:

  • Act as BBBST’s brand steward – manage look, voice and feel
  • Manage communications with various BBBST stakeholders such as donors and volunteers, including the creation of quarterly newsletters and other digital communications pieces
  • Manage Communications Calendars to ensure efficient production and use of assets across all agency departments
  • Manage relationship with Social Media Freelancer, including collaborating on and approving social media, website and other content as necessary
  • Manage digital marketing tactics including ads, Google Ads, SEO strategy and website management
  • Provide communications support for events and the committee (in-person/online)
  • Support Service Delivery staff by creating communications assets, as needed, including Big/Little recruitment materials
  • Provide communications support for engagement of BBBST corporate partners, foundations, government partners and individual donors
  • Responsible for supporting the compiling of stories that demonstrate our impact (to be included in newsletter, website, donor letters, etc.)

 

Experience and skills that are ideal for this role:

  • 2-3 years as part of a fundraising, marketing or communications team. Experience with donor stewardship an asset.
  • Strong written and oral communication skills
  • Experience creating and editing social media and website content, and experience managing social media channels an asset
  • Experience in Corporate engagement an asset
  • Experience in digital marketing an asset
  • Strong project management skills – including the ability to manage multiple projects and tasks simultaneously
  • Basic graphic design skills an asset
  • This role is ideal for someone who is excited by the opportunity to create order and process in a high performance team environment
  • Relationship builder – you enjoy people from all walks of life
  • MS Office proficiency
  • Canva proficiency
  • Social media proficiency, including Hootsuite an asset
  • Knowledge of Raiser’s Edge NXT an asset

 

Apply by:  October 7, 2022

Annual Salary:   $55,000 to $65,000

To apply, follow this link: https://bbbstoronto.bamboohr.com/jobs/view.php?id=27